Frustrated with your Computer Problems?

Are you sick of over priced computer repair conglomerates in Detroit, that hold your equipment ransom for days – sometimes weeks?

How about independent computer repair technicians that say one thing and do something completely different – and you find yourself bringing your computer back in a second or third time?

You deserve better than this kind of treatment. At Advent Systems we want you to have a different experience. All of our technicians are Microsoft Certified Professionals. How many other firms do you know that can meet this standard? Every residential PC that we fix comes with a 30 day guarantee. You get peace of mind and a computer that just works. All this for less than the cost of a speeding ticket.

Get it fixed today for only $69 dollars.

We cover all aspects of computer problems here are just a few:

• Antivirus
• Spyware
• Malware
• Slow Performance
• Blue Screen
• Operating System Reloads

Frequently Asked Questions About Our Residential Computer Repair

Q:   How Much will it cost to get my computer repaired?
A: Thats simple! As long as its not hardware related your repair will not cost a cent more then $69.

Q:   Will I lose all my data such as pictures, music documents and programs?
A: Unless your system has experienced complete hard drive failure Advent Systems can preserve your data files.  In the event your hard drive has totally failed it us usually not economically feasible to retrieve data from a home computer unless your system contains valuable irreplaceable data.  This is why we recommend regular backups to different media like CD, DVD, external hard drive or jump drive of your files.  Program files are not transferable.  If your hard drive fails or your system requires reloading any programs must be reinstalled from their original source.

Q:   How long will it take to get my computer back?
A: Depending on the backlog of repairs it normally takes 2 to 3 days for us to complete a repair job.  Some cases may take longer depending on the level and severity of the problem or availability of parts.

Q:   I have a friend or family member that took computer courses in school.  Why can’t they repair my computer?
A: Generally computer courses taught in high school and even the college level are limited to APPLICATIONS (Microsoft Office, Word Perfect, Photoshop, Etc.) and basic operating system (Windows XP, Windows Vista, Etc.) functions.  Rarely do they provide training in hardware and even basic operating system troubleshooting and repair.  In many situations this friend or relative may seem to know a lot to a novice user; however it may cost you more money or loss of all your data if you choose to allow them to work on your machine.

Q:   There is a guy that works on computers out of his house that charges a lot less than Advent Systems.  Why shouldn’t I take my computer to him and save some money?
A: There are many technicians that work from home or from the trunk of their car.  These are called “bedroom techs” because many of them have a corner of the spare bedroom in their home dedicated to computer repair.  Not all, but most of these guys supplement another job with computer repair or do it as a hobby or tinkering.  It may appear they charge less, but in the long run you get less.  Most of these guys don’t keep parts in stock or have reliable distributors for parts.  They may replace parts in your computer with used parts they happen to have lying around.  You should also consider that these guys aren’t professional and you are lucky if you have a cell phone number to get in touch with them.  We also see many cases where they use Pirated Software which not only impacts the security and performance of your computer but is also a violation of law.  Computer repair is an integral part of our business.  We have a complete computer lab with facilities to professionally diagnose and repair your computer problems.  We have regular office hours and many ways to get in contact with us in the rare event you should have a problem after the repair.  We also keep a large supply of fresh new replacement parts from suppliers that back up what we sell.

Q:   Why do residential house calls cost so much more?
A: The short answer is time and economics.  When a technician comes to you we must charge for his time from the beginning to the end of the repair.  This can easily cost more than the computer is actually worth.  Much of the repair process is spent with the computer doing the work.  For example a simple memory scan to test for defective memory chips can take 2 hours.  If your computer is in our shop we can start the scan and let the computer run while we are working on other computers.  If we perform this process at your location the technician can only wait until the test is completed, but you are still paying for his time.  Even though we may only charge for a couple of hours this is actual time spent by the technician working on your system; not the entire time the system is under repair.

Q:   Computers have gotten so cheap why should I not just by a new one instead of having mine repaired?
A: When you buy a cheap computer that is just what you get; a cheap computer.  Just because a system has a big name doesn’t mean it will perform well.  Many big box stores and online distributors sell cheap systems that don’t perform as well as your old system.  We see people that purchase a system from places like Wal Mart or HP only to find the new system is slower and more cumbersome than the one they are replacing.  For example Wal Mart is selling Acer and HP brand systems with Windows 7 operating system and only 1GB RAM.  Although Windows 7 will run with 1GB RAM it is slower than molasses in January.  A typical repair normally cost less than half of what even the cheapest system you can buy at these places.  Your old system may operate faster and more efficiently than one of these new “cheap” systems.  If your system is so old or in such shape that it is not economically feasible to repair Advent Systems will tell you up front before any charges are incurred

Get in touch.

Random Testimonial